RGaromaoils & Company is committed to protecting the privacy of our customers and website visitors. As a leading essential oils manufacturer and bulk oils supplier, we understand the importance of safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website and services.

Information We Collect

Personal Information: We may collect personal information such as your name, email address, phone number, and shipping address when you place an order, sign up for our newsletter, or contact us for inquiries.

Payment Information: For processing orders of our natural essential oils, we collect payment information, including credit card details, which are securely handled by our payment processors.

Usage Data: We collect information about your interactions with our website, including IP address, browser type, pages visited, and the time and date of your visit. This helps us improve our website and services.

How We Use Your Information

Order Processing: To fulfill orders for our bulk oils and other products, including shipping and handling, and to communicate with you about your order status.

Customer Support: To respond to your inquiries, provide technical support, and offer product information related to our natural essential oils.

Marketing: To send you promotional materials and newsletters if you have opted in. You can unsubscribe from these communications at any time.

Website Improvement: To analyze website usage and improve our user experience, ensuring our site meets the needs of our customers.

Information Sharing and Disclosure

Third-Party Service Providers: We may share your information with third-party service providers who assist us in operations such as payment processing, shipping, and marketing. These providers are obligated to protect your information and use it solely for the services they provide.

Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

Data Security

We employ industry-standard security measures to protect your personal information. This includes using encryption, secure servers, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website and improve your experience. You can manage cookie preferences through your browser settings.

Your Rights

You have the right to access, correct, or delete your personal information held by us. You may also object to or restrict the processing of your data. To exercise these rights, please contact us at the details provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website. Your continued use of our website and services constitutes your acceptance of the revised policy.